Archive for Feedback

A satisfied CHC retrospective funds client says this:

“The council agreed to backdate the care costs to July 2016. I’d put in a formal complaint, in the light of your recommendation. So I want to thank you very much indeed for your advice, without which I can’t imagine we’d have got very far. It’s been such a long and stressful haul that I’m really relieved to be able to draw a line under it – and the c.£15,000 that they will now reimburse will be a huge help!”

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Council proposals held at bay by a principled demand for engagement

“What would I do without you? Many thanks for your help. I particularly liked the way in which you juxtaposed xyz with the council’s position on abc – it brought a smile to my face.”

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A complex complaint knocked into shape before submission

“This is brilliant! My head’s spinning a bit after reading it…” LG

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Happy to support CASCAIDr…

“Your new Charity is exactly the kind of initiative that that the charity which I Chair, wants to support. Your work in community care law is cutting edge, and the times ahead need you even more. No other lawyer has ever been dedicated enough to such ideals as to write me back about my daughter at midnight.” AB

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The local authority panel wouldn’t agree to funding…

“The local authority panel wouldn’t agree to funding for a placement with the type of psychological input to care which my daughter desperately needs – they were offering wholly inadequate alternatives. Belinda helped me assert in very clear term that as they’d not carried out the assessment correctly, they weren’t making a defensible judgement on the suitability of a placement, After correspondence with the authority, its legal department and local councillors, setting out the law, they changed their decision and agreed to the funding. It was wonderful to have this support and I could not have got this result without such expert advice and guidance.” AP, 2017.

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