Archive for Feedback

Happy parent given the means to fight a 3x increase in her son’s charges

Thank you, thank you so  much for your detailed and clear guidance. I am extremely grateful for your revision and all the notes regarding my next homework; for now I thank you enormously 

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CASCAIDr supports a client in crisis to challenge a hopelessly inadequate care package

“Thank you once again for all your help – I don’t know what we would have done without you – thank you so very much. it really is appreciated.” 

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A trainee social worker uses the law for her own Mum’s interests in getting out of ‘respite’ care to go back home

“The support you have provided has been fantastic, regardless of the outcome. I do not believe I would have even been able to get this meeting arranged and I have learned so much.”

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The LGO is persuaded to change a draft report after a complex complaint…

“Clearly [the LGO] has changed the report significantly as a result of the previous feedback. Looks pretty much like we have everything significant found in our favour. Thanks for all your help.”

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Advice to a provider who’s fallen off of a Framework…

“Thank you so much for your advice/steer. We will consider the advice option below so that we can adopt it as a strategy going forward.”

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Our myth busting goes down well…

“Thank you for the ASC Legal Myth-busting link. Very informative so far…”

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Charity supported to cope with demands from a CCG and LA for re-configuration

“The meetings with the CCG and LA went well, and the fees are under renegotiation – they have accepted many of the proposals you suggested we put forward, and we are now down to discussing the last few points! So far so good…thanks for all your help!”

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Putting some legal edge into Mental Health discharge planning

“Thank you so much for today, both of you were invaluable in our plight for planning, and for the virtual meeting today. Thank you also for all your notes, too: so helpful.”

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Sunday service! Some of us clearly need to get out more….

“…thanks for all your work so far, particularly your attention yesterday on a Sunday. We are delighted with the letter.”

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Thanks for making it make sense…

“It’s not actually a bigger personal budget, but the lower charge, brought about through this success on the DRE point, gives me the courage to spend my own money on what I need, to cope with my total blindness and hearing impairment. Not a day goes by when I don’t tell SOMEone about CASCAIDr’s support”

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