Providers of Health and Social Care and Support

Providers of health and social care and support services may like to consider buying a package deal from the Charity’s Trading Company, CASCAIDr Trading Ltd.

All package deals are sold through CASCAIDr Trading Ltd, by agreement with the Charity Commission.

If you are a small organisation, measured by the organisation’s sales or what it does in return for a grant from the public sector, you will get a lower rate than a commercial business would be offered, but being a charity or a not for profit entity, in terms of your nature, is not the determinant of the package deal fee.

All the revenue from package deal subscriptions goes towards generating profit, for passing over to CASCAIDr to support the Charity’s ongoing work.

The special position of health and social care provider organisations

CASCAIDr exists, first and foremost, for individuals – individuals with social and health care legal problems.

It does not exist for their providers, but the providers are very much dependent on commissioners doing their duties towards the clients, lawfully, for the providers’ own business viability. And councils have a duty to manage the whole market, not just the market that offers services to the public sector.

An inadequate personal budget = an inadequate sum for fees for the provider = a dispute, delay & hostilities

We think that providers should have had the business acumen, by now, to learn enough about the Care Act and its principles to be able to get a person just as far as we can get a person with well-informed assertion about rights, if not further…

But in the real world, we recognise that providers’ management are often persuaded to take whatever rate the commissioner is willing to offer, when commissioning the service – and that that amount doesn’t always stretch to Care Act training, or any training about how law and service users’ legal rights actually WORK, in this field.

Any individual with a publicly funded package, who’s got a provider already involved in their care or support, may well have a problem that we could help with – on review of the package, or re-assessment or during a de-commissioning exercise, for instance. We know that providers often expect their own professional associations to help them to help the client, but one needs PUBLIC LAW expertise for that – and that’s what CASCAIDr can offer now – if the problem is to do with policies underpinning social workers’ or case managers’ decisions under the applicable statutes. We are not negligence solicitors – and are not aiming to specialise in CQC matters – but instead, in the rights of the service users against public bodies making indefensible decisions about eligibility and the adequacy of people’s packages.

Providers’ staff are especially well-positioned to provide our triage and advice case workers with a very valuable resource: the professional and careful probing of the client’s situation, their wishes and aims – which is all work that the provider’s staff would have to have done, anyway, to deliver on their own care provision tasks, properly, in a person-centred way.

CASCAIDr Trading Ltd therefore offers package deals to health and social care providers – on an annual basis, with benefits that are designed to give them a choice of routes ‘in’, and to reflect a balance between finding the money for the fee, or offering CASCAIDr the benefit of the kind of input that the provider would already have engaged in, by the time they’d come to realise that there was a legal problem in the mix.

Package deal benefits:

CASCAIDr Trading’s Annual Package for a health or social care and support provider provides ongoing access to the Care Act Legal Framework training webinars from Belinda Schwehr’s 2016-17 series, numbers 1-12 (the whole of the customer’s journey through the process) for staff within your organisation.

Twice a year, this will involve a 1hr case law round up to keep all your staff up to date with judicial reviews and any MCA cases that impact on assessment or care planning law. 

It also provides for up to 3 hours’ of free consultancy advice every year about your organisation’s relations with its commissioner or grant funder and your organisation’s own legal situation in accepting Care Act work/clients, etc. You can use it for a quick steer if you find your service users are regularly generating the same sort of issue – telephone or email based continuing professional education, if you like.

Routes to Package deals

There are 4 ways for a health or social care and support provider to become a subscribing member for a CASCAIDr Trading Ltd package, depending on size:

A: Any provider organisation with a turnover of £350K+ (including what it does for grant funding from the public sector) : the subscription fee is £650 a year (a sum that’s more than covered by the cost from elsewhere, of the training that is included)

B: Any care and support provider organisation, with a turnover of less than £350K (including what it does for grant funding from the public sector) : the subscription fee is £400 a year

 C: Discounted for Input: £100 a year OFF the above fees, if your organisation is prepared to designate someone through whom any case that is to be referred for the charity’s normal services direct to individuals will already have been channelled to check if the charity’s referral form has been adequately filled out and some further to-ing and fro-ing with the public body’s staff,  if required, before we can help to best effect;

D: For very small organisations providing support to publicly funded clients – FREE: if you are prepared to do the above in ‘C’, AND have a fundraising page on MyDonate.BT.com, which you agree to spend a reasonable amount of time on, and spread the word about our service. You would need to convince us that you were specially deserving, but we are open-minded!

Purchasing a package deal is not intended to exclude the possibility of a donation, of course, but it’s intended to provide additional benefits, that will give us an ongoing relationship with your organisation.

The alternative, if none of these seems right for your organisation, is to refer your client directly for our service. We won’t treat them any differently, but your organisation will have to manage its own Care Act professional development and awareness without the update webinars, or any ongoing relationship with our experts.

The existing webinar recordings can always be bought as a series, elsewhere, care of www.SchwehrOnCARE.co.uk – but more expensively – so we’re hoping that membership will make rational sense to care and support provider organisations who are finding the way that some councils and CCGs are handling the Care Act and CHC functions, a real struggle, in the current climate.