Carer enabled to return to a working life after a 1 year wait for ABI services

JP was awaiting services for a brain injury for 12 months. His partner/carer complained successfully to the LGO about Care Act delays and omissions. His care manager said that care packages were capped at £700 a week, meaning his partner could not return to work. A few legal letters later from a #CASCAIDr adviser, and after copying in the Leader of the Council, the care manager said this “I have since discussed this with my manager and this is not the case; services are not capped therefore I apologise for any distress caused.”

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