The learning for us as a council has been invaluable

“As a Local Authority we want to get it right first time for our local citizens but in our improvement journey, this has not always happened, to both our – and some of our citizen’s disappointment. In one complex case CASCAIDr assisted us in our response to the LGO with their independent expertise. The learning for us as a council has been invaluable in its wider application to inform practice. We are grateful for the clarity and challenge CASCAIDr provided in moving us to a position that combined true person-centred/strengths based working and legal literacy.”

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