“It’s been a long, hard, stressful, anxious and frustrating time for us all. Without your professional knowledge and genuine human kindness due to the passion you have for helping and genuinely caring for people like me, we would of had no choice but to give up fighting, a long time ago.
It’s down to you and you alone that I now have a fighting chance of ensuring justice prevails. I really hope our complaint is upheld by the LGSCO not just for myself, but for the many others who are in the same situation as me. This proves there is at least a ray of hope!”