“When we sent the letter that CASCAIDr had put together, we did get a response from the Council. It helped to show them that the points we were making about R were valid, and made a case for R to attend the education trust for an additional two days. The council is now funding two days and R is funding a third. His day care place elsewhere on a Friday is also funded now. This arrangement is likely to continue until he is at least 25. It would have been highly detrimental for him to be left unoccupied for most of the week as had been the case for most of last year. This put his progress back for a time that he is only now regaining. He now enjoys living at his supported living for the most part – he has a friend there who looks out for him. Thank both of you for helping with the letter that seems to have had a positive effect for R. I enjoyed my conversations with your caseworker and it made all the difference to have someone who was prepared to listen to us after the negativity we’d had from Social Services.”
“[After support with an LGO complaint about charging and disability related expenditure] Here is the wonderful result so far. It is still in draft and the final decision by Ombudsman will be published soon, but I could not wait to share the news with you. I trust your knowledge and all this would not have been possible without your precious input. I would like you to make it public through your charity It is important for other parents to understand the technicality of the deductions due to DRE: so important and so hidden away, that most parents I talked to did not even know the existence of this possibility to reduce the contribution to the Council.”
“A small win (but with big individual impact) was when a Social Worker delegate decided not to close a case, which was what was going to happen before the course! The Social Worker has said that there is much more to explore and nuances that need to be considered – I think they meant fluctuating needs. There will certainly be a ripple effect across Social Work teams following the course. I think this will lead to more effective ways of assessing and detailed rationales around decision-making.”
“What you deliver has a real impact on systems change (cultural change) – a difficult metric to measure sometimes. This also means it will have a direct impact on people’s lives (service users and professionals). It truly was an awesome three days of learning.
As a city, we are eternally grateful for the knowledge that you have so eloquently imparted”
“This is the time to get things sorted once and for all. I now feel I have the confidence and knowledge to discuss J’s rights with social care. Thanks for empowering us both.”
“I’m so grateful for your response it really does help to be put in the picture from a legal point of view.
I absolutely see myself as fighting not just for myself but for other people that are struggling to make ends meet and not have this life destroy them physically and mentally.”
have known Belinda Schwehr for a number of years and have always
found her advice and that of CASCAIDr invaluable. The support and
advice from CASCAIDr has been particularly useful for people in
receipt of statutory funding (and their families) who find themselves
in a situation where their statutory funding is in danger of being
cut and where there is the potential for unlawful commissioning
practise. The current political and economic climate is a tough one
but CASCAIDr reminds us all that the rights of the person are
paramount and that we must operate within the legal framework.
CASCAIDr in my view has always been 100% responsive and I appreciate
the clear but warm approach adopted.”
“After nearly 18 months of trying to get Adult Social Care to communicate with us regarding my brothers direct payment we enlisted the help of CASCAIDr.
case, although complex, was settled without the need of legal
proceedings and we were extremely pleased with the work and support
of the charity.”
“If I had to use one word to express what Cascaidr does, it would be ‘reassure’. Reassure one has not ‘lost the plot’ – the law is the law. Reassure one feeling (well, loads actually!) that the law is being ignored is justified. Reassure one can do something about it and with Cascaidr’s support, in the end, the law is the law.”
“A county council attempted to reduce my learning disabled brother’s care package of five hours per day to three hours, without making a proper assessment of his needs, which had not changed for some years. CASCAIDr were fantastic in helping me draft letters with the relevant legal vocabulary, including references to the Care Act and some case law. Although I had some knowledge of the subject, it was very reassuring to have the specialist advice to underpin the fairly protracted correspondence, as well as meetings. The council backed down, but not before the matter was taken directly to both the Chief Executive and Director of Adult Social Care, with a threat to involve the council’s Monitoring Office. I cannot recommend the Charity more highly.”