Archive for Feedback

The detail is phenomenal

Thank you so much for responding. The detail is phenomenal. I know exactly where we stand.  I appreciate your knowledge and guidance and feel far more informed and confident.

Without your help this simply would NOT have happened

I wanted to thank you again and let you know that we managed to rescue mum from the care home after a struggle with Adult Social Care.

Without your help this simply would NOT have happened. I owe you a debt of gratitude I cannot pay.

I have been really enjoying the course

I have been really enjoying the course, it’s required a lot of commitment due to all the reading but it’s really been helpful and the way you have split it up into sections has made it more understandable.

I’ve found it incredibly interesting and pitched at the right level for me

I believe the design works well, to have a visual aid -powerpoint, while you are explaining new topics and information helps. Then to go into smaller groups to discuss is also interesting to hear other people’s point of view -including some healthy debate, coming together again is great for people to share their views, experiences and ask questions.

I am finding the course very informative and most useful for my circumstances. Clearly, it has been a huge amount of time and effort on your part. The best way I can put it though is that I feel I am in the middle of a degree without even having yet mastered an O level.

I am gaining loads from the course – it’s so informative – and the knowledge I am gaining is incredibly useful on the ground.

I really like the duration of the course – both the overall length of the course and the length of individual sessions are very manageable.  And the content is incredibly informative in relation to the law.

I am enjoying the course, I find the content, frequency, structure and timing of it works very well for me.

I really appreciate the amount of time and work that has obviously gone in to putting this much needed course together and presenting it every month , amazingly well !

It’s a very good course Belinda, no doubt about it. I’m comfortable learning by reading, but the sessions usually bring a surprise or two that I wouldn’t have spotted.

I would like to take this chance to say how much I am enjoying the course, my knowledge and confidence are growing exponentially

I have been promoting the course to anyone who will listen and have already passed your organisations info around

I can’t say enough how much I am enjoying the course or how much information I have gained from it

It’s hard to express my gratitude for your and your colleague’s help

It’s hard to express my gratitude for yours and your colleague’s help with this, we feel so alone and exhausted by it all and worried about our sister’s future and you have given us a much needed injection of confidence and clear thinking for which we shall be forever grateful.

I would not have got this far without your help and kind support

CHC/CCG are now working together with G’s clinicians to get him back home promptly with the right care package. I am so elated. I cannot thank you enough for your counsel. I would not have got this far without your help and kind support. Thank you!

I am not sure what I can do for you to repay your kindness. Know this, if I can help you in any way, I will.

You have provided us with a great deal of information

You have provided us with a great deal of information and advice which I’m sure will be of immense use. Not only did you respond immediately with the best advice we’ve been given to date, but you have helped to renew our determination to ensure our mother receives the best care.

Thank you for your untiring work

All the best and thank you for your untiring work unravelling the beastly complicated and twisted regulations for better understanding by us lay people

Thank you so much for the help and the recommendations

Thank you so much for the help and the recommendations. I will definitely recommend your charity to other parents……People like you and your charity make a lot of difference to children, adults and their families.  Your answers made me feel there is hope and that in itself has helped me to fight on! 

Our phone call and your advice was exceptionally useful

“Our phone call and your advice was exceptionally useful and something of an alarming wake-up call, for which we are most grateful. And thank you for your great effort in identifying the points for us to consider, outlined in your most recent email today.”

Your charity is amazing

Thank you so much for your email and all the incredible care, time and work you have put into providing this guidance for me. I am very moved and grateful by the amount you have put into it…. Your charity is amazing, and the hard work and time you put into it is invaluable and so helpful.