Archive for Feedback

Your charity is amazing

Thank you so much for your email and all the incredible care, time and work you have put into providing this guidance for me. I am very moved and grateful by the amount you have put into it…. Your charity is amazing, and the hard work and time you put into it is invaluable and so helpful.

Impressed

“Impressed. Am now going to have a large cocktail, regardless of the eventual outcome.”

It is hugely reassuring to have your expertise to call on

“We were amazed by how quickly the letter was drafted and sent off. After all these years, I think some of us are now experiencing a form of PTSD whenever we have to deal with the CCG; it is hugely reassuring to have your expertise to call on.”

You made me feel that my voice was important.


I thank you from the bottom of my heart for the efforts you made on my behalf. There is, in my opinion, no one who could have analysed, synthesised and advocated as you did. You made me feel that my voice was important. Because of your help and the wonderful, unique service you provide, E and I would also like to add a codicil to our wills to include CASCAIDr.

I’m so impressed with your service.

“I’m so impressed with your service.  It’s really helpful.  I have written to the deputy asking for contractual decisions/clauses with the care company, and for any notice that Mum may have made about her wishes, about my involvement.”

It’s not every day you come across such lovely people

I would like to bring to your attention how impressed I was with the professionalism delivered by PC today on the helpline. P was very attentive, informative, had an excellent manner and was friendly. It’s not every day you come across such lovely people and I was certainly impressed with the way P handled the call.” 

Thank you and M for all your incredible support

“On behalf of my family, and my son, I want to take this opportunity to thank you and M for all your incredible support this year.  Without your legal expertise and help, people like my son would end up being lost in the system.”

You do a great job

“I recommended you to a friend last week and it seems she’s already working with you. You do a great job, thank you.”

You infected (at least!) ONE person with enough understanding of the law to want to go and get more


“Just to say that you infected (at least!) ONE person with enough understanding of the law to want to go and get more, and to find new and interesting ways to apply it… I now acknowledge the many shades of grey within the law. I may not personally agree with them all, but knowing their existence and being able to spot them in play is worthwhile.”

We have won our appeal against the CCG

“I am writing to inform you we have won our appeal against the CCG and I am preparing documents today to reclaim our expenditure in the last few years. Many thanks for your help.”