Archive for Feedback

I’m so impressed with your service.

“I’m so impressed with your service.  It’s really helpful.  I have written to the deputy asking for contractual decisions/clauses with the care company, and for any notice that Mum may have made about her wishes, about my involvement.”

It’s not every day you come across such lovely people

I would like to bring to your attention how impressed I was with the professionalism delivered by PC today on the helpline. P was very attentive, informative, had an excellent manner and was friendly. It’s not every day you come across such lovely people and I was certainly impressed with the way P handled the call.” 

Thank you and M for all your incredible support

“On behalf of my family, and my son, I want to take this opportunity to thank you and M for all your incredible support this year.  Without your legal expertise and help, people like my son would end up being lost in the system.”

You do a great job

“I recommended you to a friend last week and it seems she’s already working with you. You do a great job, thank you.”

You infected (at least!) ONE person with enough understanding of the law to want to go and get more


“Just to say that you infected (at least!) ONE person with enough understanding of the law to want to go and get more, and to find new and interesting ways to apply it… I now acknowledge the many shades of grey within the law. I may not personally agree with them all, but knowing their existence and being able to spot them in play is worthwhile.”

We have won our appeal against the CCG

“I am writing to inform you we have won our appeal against the CCG and I am preparing documents today to reclaim our expenditure in the last few years. Many thanks for your help.”

It was a complete victory!

“Just to let you know it was complete victory! The council are paying the provider all of the amount they were demanding, and are requesting that that provider refunds ME some of what we paid in for E’s care.

They are also starting the process of transferring him to another council for Ordinary Residence purposes.

Thank you for all your work on this, I wouldn’t have got this result without it.”

Belinda has been incredibly generous with advice

“Belinda has been incredibly generous with advice to assist me in the appeal I’ve submitted against a CHC eligibility decision.

She has given me more information for free than I’ve gained from different law firms I’ve instructed and my donation is a lot less than they would have cost me but hopefully it will go a little way to helping CASCAIDr continue.”

You have genuinely been the only person who as helped me through a difficult period

“Thanks, you have been very helpful and I will make a donation tomorrow. You have genuinely been the only person who as helped me through a difficult period with these matters. The money won’t just be for your help but it’s clear you have good values which is becoming so rare in society.”

Life-saving advice


“Life-saving advice – cannot thank you enough for all the support without which I would be serious ill Thank you” – Z