Archive for Feedback

There will certainly be a ripple effect across Social Work teams following the course

“A small win (but with big individual impact) was when a Social Worker delegate decided not to close a case, which was what was going to happen before the course! The Social Worker has said that there is much more to explore and nuances that need to be considered – I think they meant fluctuating needs. There will certainly be a ripple effect across Social Work teams following the course. I think this will lead to more effective ways of assessing and detailed rationales around decision-making.”

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We are eternally grateful for the knowledge that you have so eloquently imparted

“What you deliver has a real impact on systems change (cultural change) – a difficult metric to measure sometimes. This also means it will have a direct impact on people’s lives (service users and professionals). It truly was an awesome three days of learning.  As a city, we are eternally grateful for the knowledge that you have so eloquently imparted”

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Thanks for empowering us both

“This is the time to get things sorted once and for all. I now feel I have the confidence and knowledge to discuss J’s rights with social care.  Thanks for empowering us both.”

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I’m so grateful for your response it really does help to be put in the picture from a legal point of view.

“I’m so grateful for your response it really does help to be put in the picture from a legal point of view. 

I absolutely see myself as fighting not just for myself but for other people that are struggling to make ends meet and not have this life destroy them physically and mentally.”

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CASCAIDr in my view has always been 100% responsive and I appreciate the clear but warm approach adopted

We have known Belinda Schwehr for a number of years and have always found her advice and that of CASCAIDr invaluable. The support and advice from CASCAIDr has been particularly useful for people in receipt of statutory funding (and their families) who find themselves in a situation where their statutory funding is in danger of being cut and where there is the potential for unlawful commissioning practise. The current political and economic climate is a tough one but CASCAIDr reminds us all that the rights of the person are paramount and that we must operate within the legal framework. CASCAIDr in my view has always been 100% responsive and I appreciate the clear but warm approach adopted.”

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we were extremely pleased with the work and support of the charity

“After nearly 18 months of trying to get Adult Social Care to communicate with us regarding my brothers direct payment we enlisted the help of CASCAIDr. 

  The case, although complex, was settled without the need of legal proceedings and we were extremely pleased with the work and support of the charity.”

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If I had to use one word to express what Cascaidr does, it would be ‘reassure’

“If I had to use one word to express what Cascaidr does, it would be ‘reassure’. Reassure one has not ‘lost the plot’ – the law is the law. Reassure one feeling (well, loads actually!) that the law is being ignored is justified. Reassure one can do something about it and with Cascaidr’s support, in the end, the law is the law.”

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I cannot recommend the Charity more highly

“A county council attempted to reduce my learning disabled brother’s care package of five hours per day to three hours, without making a proper assessment of his needs, which had not changed for some years. CASCAIDr were fantastic in helping me draft letters with the relevant legal vocabulary, including references to the Care Act and some case law.  Although I had some knowledge of the subject, it was very reassuring to have the specialist advice to underpin the fairly protracted correspondence, as well as meetings. The council backed down, but not before the matter was taken directly to both the Chief Executive and Director of Adult Social Care, with a threat to involve the council’s Monitoring Office.  I cannot recommend the Charity more highly.”

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Thanks once again for taking to the time to review my question and for your detailed reply

“Thank you for you very comprehensive reply. The heavily subjective nature of the CHC assessment process I find extremely frustrating. I’ve read a lot online about CHC in the last two years, but still I do not understand what constitutes the legal limit of Social Services! Your reply has helped confirm the government has succeeded in its aim to make the system opaque and to move what used to be NHS responsibilities to Social Services so that individuals can be charged for their nursing care. I could waste a lot more time on this and get nowhere. Thanks once again for taking to the time to review my question and for your detailed reply.”

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Many organisations are simply not interested. I thank you deeply for taking the time to respond in depth and after thought

“Thank you so much for your extensive reply. It is much appreciated. There have been many charities I’ve contacted and many don’t want to know. My uncle is a complex case and different to many, as he does have mental capacity. Many organisations are simply not interested. I thank you deeply for taking the time to respond in depth and after thought.”

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