Archive for News – Page 2

An elderly person’s family is supported to prevent her being moved back home against all professional advice

Many thanks. We managed to persuade them to change their minds ! The various letters from the doctor and mental health made a huge difference, and it was very helpful to have an understanding of the legal background. 

I will be passing your details to other individuals/complementary organisations who I think would really benefit from knowing about your work

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The LGO is persuaded to change a draft report after a complex complaint…

“Clearly [the LGO] has changed the report significantly as a result of the previous feedback. Looks pretty much like we have everything significant found in our favour. Thanks for all your help.”

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Charity supported to cope with demands from a CCG and LA for re-configuration

“The meetings with the CCG and LA went well, and the fees are under renegotiation – they have accepted many of the proposals you suggested we put forward, and we are now down to discussing the last few points! So far so good…thanks for all your help!”

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Top-up Tricky-ness?

CASCAIDr has assisted a woman who was told to move her mother by the end of the week, without any assessment of the impact, once her capital depleted, if there was no top-up, to flag up 11 legal reasons why that was simply indefensible. The council is dealing with the matter, apparently, and the private rate being paid in the meantime will have to be reimbursed.

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Blind man sees the light at the end of the charging tunnel …

After grinding away for over 18 months, after CASCAIDr advisers spotted that the Disability Related Expenditure part of the financial assessment was flawed, £1500 of so-called charging debt has been written off, implicitly acknowledging that the man’s spend on technological aids was something that had to be allowed for.

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Indefensible proposed cuts stopped in their tracks

Under the threat of Judicial Review, on which CASCAIDr assisted, a Council has now agreed to complete a full care and needs assessment of x’s needs, produce a care plan, not make any reductions to her care package pending completion of both, and carry out a review before Xmas….

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Carer enabled to return to a working life after a 1 year wait for ABI services

JP was awaiting services for a brain injury for 12 months. His partner/carer complained successfully to the LGO about Care Act delays and omissions. His care manager said that care packages were capped at £700 a week, meaning his partner could not return to work. A few legal letters later from a #CASCAIDr adviser, and after copying in the Leader of the Council, the care manager said this “I have since discussed this with my manager and this is not the case; services are not capped therefore I apologise for any distress caused.”

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  • Nurses for a hospital at home service preserved and other cuts challenged

    A woman receives care at home from nurses funded by CHC from the CCG and a parent. On CHC review, disputed DST domain scores were decided by the Panel itself, and the Rationale was not signed. Her mother was called ‘disrespectful’ when she flagged up the breach of the National Framework! Input from a @CASCAIDr adviser has secured ongoing CHC status and nursing care, challenged the proposed budget for irrationality (including a +60% cut in the trachy bibs supplied monthly) – and sought retrospective funding for the ever decreasing SOCIAL care in the past service.

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  • Perceived bullying of parents fended off by assertion of CCG failings

    A man’s parents shared his care with a care home but have frequent difficulties re handling of injuries, risks, handover and supervision. He has no written care plan from the CCG but it has been suggested that his parents should sign a ‘communication contract’! Input from a @CASCAIDr adviser flagged up that a CARE Act approach to due PROCESS would have required consideration of IMPACT in all the CHC DST domain scores, a response that defensibly addressed impact, and sums showing the final budget reflects the COST of meeting unmet needs.

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  • Transition to supported living smoothed after eviction notice sent without consultation

    A care home contracted to a CCG gave a young woman 4 weeks’ notice after caring for her for 9 yrs despite owing art 8 obligations under the Human Rights Act (like all homes with publicly funded clients). She is now being helped to move on to supported living. CASCAIDr’s advice helped prevent eviction and has informed negotiations about funding housing and care. It’s addressed the inappropriate imposition of an advocate, deputyship issues and how to access funding for services not automatically accessible to those living in tenancies.

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